International Research journal of Management Sociology & Humanities
( ISSN 2277 - 9809 (online) ISSN 2348 - 9359 (Print) ) New DOI : 10.32804/IRJMSH
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ELECTRONIC – SERVICE CHALLENGES
1 Author(s): DEEPANKAR
Vol - 4, Issue- 1 , Page(s) : 422 - 426 (2013 ) DOI : https://doi.org/10.32804/IRJMSH
E-service has been defined by many researchers as services delivered through electronic devices (e.g. Boyer et al. 2002; Rowley 2006). Some common applications of e-service include mobile phones, ATM machines, vendor machines, library self-checkout systems, and the Internet.