( ISSN 2277 - 9809 (online) ISSN 2348 - 9359 (Print) ) New DOI : 10.32804/IRJMSH

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DEVELOPING A SMOOTH WORKING CULTURE IN HOSPITALS OF INDIA

    1 Author(s):  DR. QURRAT A HAMDANI

Vol -  11, Issue- 5 ,         Page(s) : 20 - 29  (2020 ) DOI : https://doi.org/10.32804/IRJMSH

Abstract

Culture is a pattern of beliefs and expectations shared by the organization members. These beliefs and expectations produce norms that shape the behaviour of both individuals and groups within an organization. Culture is usually long-term, strategic, and difficult to change. It is rooted in beliefs and values. An organizational culture also represents the shared sense of the way we do things around here, a critical factor in guiding day-to-day behaviour and shaping a future course of action. With so many cultures influencing behaviour in the organization, members experience conflict, and misalignment is common. The present study is focussed on the culture of two hospitals i.e. SMHS and Fortis. The study revealed that the hospitals have a satisfactory environment for OCTAPACE and the male staff perceives the culture of the hospitals to be conducive for working.

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