Books
• Baarn, J. City Marketing Management, Erasmus University, Rotterdam,(1998)
• Barthwal C.P., Understanding Local Self-Government, Lucknow: Bharat Book Centre (1997)
• Chaubey P.K, Urban Local Bodies in India: The quest for making them Self Reliant, New Delhi: IIPA (2003).
• Davis, Mark M., Nicholas J. Aquilano, and Richard B. Chase, Fundamentals of Operations Management. 3rd ed., Boston: Irwin McGraw-Hill, (1999).
• Finch, Byron. Operations Now. 2nd ed., Boston: McGraw-Hill Irwin, (2006).
• G.C.Pandey, Research Methodology in Social Sciences, Anmol Publications Pvt. Ltd, New Delhi 2001.
• Glaeser, Edward, and John R. Meyer, Chile: Political Economy of Urban Development, Cambridge, MA: Harvard University Press eds. 2002.
• Horne Van C. James & Wachowicz, M. John, Jr., Fundamentals of Financial Management. New Delhi, Prentice Hall of India Private Ltd. 2001.
• Jensen-Butler, C. Cities in Competition: Equity Issues. Urban Studies, Pg.865-891. (1999).
• Lahiri-Dutt, K., and G.Samanta, Million Cities of India: A Review of 2001 Census Data, Urban India, Pg.: 97-110(2001).
• Maheshwari S., Local Government in India, Agra: Laxmi Narain Agrawal Educational Publishers. (1999)
• Mathur M.P., Chandra R., Singh S, Chattopadhyay B, Norms and Standards of Municipal Basic Services in India. New Delhi: NIUA, (2007).
• Mathur O.P. and Thakur S, India’s Municipal Sector: A study for the Twelfth Finance Commission. New Delhi: NIPFP (2004).
• Mathur, O.P. India the Challenge of Urban Governance, National Institute of Public Finance and Policy, New Delhi, 1999.
• TERI, Benchmarking Performance- A Manual on Performance Measurement in Urban Local Bodies, New Delhi- TERI Press (2004).
Reports & Publications
• Aijaz Rumi., Working paper19: Challenges for Urban Local Governments in India. Asia Research Centre, 2007
• Census of India: Primary Census Abstract – Total Population, Series-1, India, Table A-5. (2001a)
• Census of India (2001b): Final Population Totals – Urban Agglomerations and Towns, Series -1, India. Constitutional Provisions Relating to Village Panchayats and Municipalities in India (1999), Lucknow: Eastern Book Company
• Government of India, Planning Commission. Report of the Steering Committee on Urban Development (including Urban Transport), Urban Housing and Urban Poverty (with focus on slums): Report Number TFYP STEERING COMMITTEE Sr.15(2001).
• Mohan, Rakesh. Report of the Expert Committee on Commercialization of Infrastructure. New Delhi: Government of India (1996).
• Municipal Corporation of Bhopal, City Development Plan 2005, Madhya Pradesh
• Planning Commissioner: Report of the PPP sub-Group on Social Sector - Public Private Partnership, Planning Commission, Government of India, Delhi, 2004.
• Rastogi, Anupam: India Infrastructure Report, 2007, OUP, Delhi, 2006.
• Reedy, Diane E. Domestic Water: Use and Sanitation in Lagos, Nigeria. Background paper. West Africa Projects Department, The World Bank, Washington DC (1986).
• Savage, David and S.Dasgupta ,Governance Framework for Delivery of Urban Services, in India “Infrastructure Report 2006; Urban Infrastructure,” New Delhi: Oxford University Press (2006)
• Sridhar, Kala S, “Institutional Arrangements for Landuse in Ludhiana, Punjab,” in India Infrastructure Report 2006: Urban Infrastructure (ed.,3i Network), New Delhi: Oxford University Press (2006).
• TERI. Review of current Practices in determining user charges and incorporation of economic principles of pricing of urban water supply [Project Report no. 2009/A02] 2010
• United Provinces Municipalities Act, 1916, Allahabad: Alia Law Agency (2004).
Global Water Supply and Sanitation Assessment, i-80. 2000. WHO and UNICEF.
• WHO and UNICEF Joint Monitoring Program for Water Supply and Sanitation
• World Bank: Attaining the Millennium Development Goals in India, World Bank, Delhi, 2005.
• Zerah, Marie-Helene, Urban Water and Waste Water, in “India Infrastructure
Report 2006; Urban Infrastructure,” New Delhi: Oxford University Press (2006).
Journals & Periodicals
• Auzins, Armands. “Institutional Arrangements: A Gate towards Sustainable Landuse,” Nordic Journal of Surveying and Real Estate Research, 2004 1(1): 57-71.
• Rainbird, Mark. "A Framework for Operations Management: The Value Chain." International Journal of Operations and Production Management 34, no. 3/4 (2004): 337–345.
• Reddy M. Madhukar, “Customer Satisfaction Management in Service Industry.” The Beacon—NIQR Bangalore Newsletter, July – September 2005. pp – 1
• Roy, Joyashree et al.. “An Economic Analysis of Demand for Water Quality: Case of Kolkata,” Economic and Political Weekly, January 10, 2004 :186-192.
• Shah, Scott and S.Buechler “Water sector reforms in Mexico: Lessons for India’s new water policy,” Economic and Political Weekly, Jan 14, 2004: 361-370.
• Sridhar, Kala S. “Firm Location Decisions and Impact on Local Economies,” Economic and Political Weekly, 38(39),September 27, 2003: 21-30.
Websites
• www.ofwat.gov.uk
• www.pub.gov.sg
• www.rtpi.org.uk/resources/policystatements/2001/jun/pol20010628.pdf
• www.sida.se/publications
• www.unescap.org/huset/gg/governance.html
• www.unhabitat.org/campaigns/governance/activities_1.asp
• www.usmayors.org/USCM/ urbanwater/case_studies/.
• www.usmayors.org/USCM/ urbanwater/case_studies/
Newspaper
• G. Srinivasan, “Empowering urban Local Bodies to provide better facilities” Business Line, April 2, (2008).
• Rao, Govinda M. and Vandana Aggarwal, “Central Transfers to Offset Fiscal Disadvantages of the States: Measurement of Cost Disabilities and Expenditure Needs,” Indian Economic Review, 1991, 26(1): 13-34.
• Sehgal. “Maha strategy to clean up states,” Economic Times, July 24 (2005).