( ISSN 2277 - 9809 (online) ISSN 2348 - 9359 (Print) ) New DOI : 10.32804/IRJMSH

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COMPARATIVE ANALYSIS OF TRAINING AND DEVELOPMENT PRACTICES IN FAST FOOD SEGMENT – MCDONALDS AND KFC

    2 Author(s):  MR NILESH PULEKAR , MS. DIPAALI PULEKAR

Vol -  10, Issue- 4 ,         Page(s) : 41 - 64  (2019 ) DOI : https://doi.org/10.32804/IRJMSH

Abstract

Human resource is the core asset of any organization and its training and development will mutually benefits to organization and individual to achieve its mutual goals. So every modern management has to develop the organization through human resource development. Employee training and development is important sub-system of human resource development. Employee training and development is important function for human resource management. The objective of this research paper is to study the theoretical aspects of training and development process as well as to understand the practical aspects with the help of case study on training process within McDonalds and KFC. The McDonalds and KFC both are the leading organizations in the fast food segment. The process of training and Development at McDonalds and KFC has been studied in the report. Food segment is one of the growing segments in India. Technology keeps on changing and therefore the investment in training and the training methods is expected to increase and change at a very rapid rate in this segment to meet the international standards. Considering all these factors, it was interesting to understand how the leading companies in the fast food segment views training and how they design their training programs. After studying the training and development process of KFC and McDonalds, analysis is made on the basis of certain parameters as to which company’s training and development practices is better than the other on those same parameters. Also a few recommendations have been made for the other to become competitive like the first one.

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