Hotel industry is one of the sectors worst affected by the COVID pandemic. This is an industry where the landscape and the rules of the operations are drastically transforming. The position for India’s hotel industry has seen a few transformations and innovations. The face of the hotel operations is poised to undergo a sea change. The prime focus of the hotel industry in a post COVID scenario would undoubtedly be on health and safety which obviously translates into hygiene and sanitation issues of hotels. Providing physical evidence of the hotel’s concern for health and safety would be crucial. The pandemic has necessitated checks and screening to be put in place for health purposes including checking for fever with a remote thermometer, showering a light sanitizer mist, keeping hand sanitizers at the reception, elevator lobbies and guest rooms. The challenge for all hotels is to regain customer confidence and trust and attracting clientele back for conference and leisure segments. The business took a complete overhaul and therefore industry is reeling under difficulties of liquid cash, working capital, payments of statutory bills, retention of staff etc.